Terms & Conditions

Payment 

A  non refundable booking fee of £50 is payable in advance to secure your date, no dates will be held or bookings confirmed until this payment has been received in full.

The booking fee will be deducted from the final amount. The remaining balance is payable in full 7 days prior to the event via bank transfer or in full by cash on the wedding morning, before any services have been carried out.

The trial payment is payable in cash on the day of the trial or via bank transfer up to 24 hours prior to the trial, cheques are not accepted.

If you require a second trial, full trial rate will apply.

The price agreed at the time of booking is final therefore any increases to my price list will not affect your booking.

Prices are non negotiable.

Cancellation

Notice of cancellation of any part or whole of a booking must be given to Nicola at least one month prior to the date of the booking. If less than one months notice is given, any outstanding balance payable in relation to that booking shall be required to be made in full to Nicola. 

If you make the decision to cancel your booking, the following charges will apply.

The percentages are the proportion of the total booking cost

12- 8 weeks before the wedding 50%

8- 4 weeks before the wedding 80%

In the unfortunate event you have to cancel your booking, cancellations need to be made within 3 months of the reserved date in order to avoid the cancellation fee.

Changes to bookings

Availability and your quote is based on the booking size and requirements, together with the location and timings stated on your confirmation. Notification should be given of any changes to the booking and trial as soon as possible. These changes may require an additional stylist to attend and amendment in price.  

Postponement

If you, for any reason, decide to postpone your wedding to a future date I will endeavour to transfer the booking across to the new date, subject to availability. Should I already have an existing secured booking on such date, no refunds or compensation shall be offered and I will recommend you on to another bridal hair specialist if required.

Travel 

Travel is included to locations up to 10miles from the AL10 postcode, locations outside of this radius will be charged at 50p per mile and based on a round trip. Changes in locations may incur further travel charges.

Travel charges also apply to trials .

Destination wedding charges are subject to consultations.

Photography

The client agrees that Nicola may use any photography for publicity purposes which includes the artist’s website and social media pages. Nicola will not post photography before the client’s wedding has started to avoid spoiling any surprises for the guests of the events.

Any objections should be made in writing to  bespokebridalhairbynicolamarshall@outlook.com

Any known allergies or sensitivities must be made known before any services have been carried out.

Nicola reserves the right to refuse service to the client or members of the bridal party for, but not limited to, infectious conditions.

Abusive behaviour and smoking will not be tolerated.

In the unlikely event that Nicola is unable to attend the wedding booking due to illness or unforeseen circumstances, all efforts will be made to find a suitable replacement and all monies paid will be returned.

Acceptance of terms and conditions

Payment of any deposit to Bespoke Bridal Hair by Nicola Marshall indicates acceptance of the terms and conditions set out above.